Straight answers, including the limits.

Yes, for compatible local functions, as long as your home’s power and network are on: lights, climate, curtains, routines, the alarm, local speech and your memory keep working. Remote phone access, online music services and optional cloud intelligence wait until the internet returns.

No. HomeAI runs on HomeAI Core inside your property: essential understanding and control are local. Optional online intelligence can be switched on for richer conversation, and PRIVATE mode blocks it. Basic device control never depends on the cloud.

Often, but it depends on the system. Split units, chilled-water FCUs, VRF systems and building BMS each connect differently. The inspection identifies your exact equipment and controls; VRF needs a manufacturer-supported gateway for your model. We only quote what we can verify.

Sometimes. Some devices have documented local interfaces HomeAI can use; others are cloud-only or unreliable. The engineer lists what can be kept, what should be replaced and why. We never assume something works because the box says “smart”.

No. Room nodes listen locally for the wake phrase and have a physical mute. Nothing is saved unless you ask HomeAI to record, with a clear chime and indicator; recording stops when you say so. Cameras are optional: you decide whether to have them and in which rooms, indoors or out, and they record when you ask or on events you configure. Your memory is private to you and stored on HomeAI Core in your home.

No. Cameras are optional, including indoor cameras. Most owners choose a video doorbell and a few exterior views; some add indoor cameras in living areas. Each camera can be set to record on request, on events (such as the doorbell, motion or an alarm), or not at all.

It is your choice, door by door. A door can require confirmation on your own phone (biometrics or PIN), a two-step approval, or simply a voice command from the people you authorise. We set the front door to phone confirmation by default and explain the trade-offs during the inspection. HomeAI relocks only after the door contact reports the door closed.

Yes. You choose the voice HomeAI speaks with, such as Justine or Jay, and you can change it at any time. Speech is generated on HomeAI Core in your home.

Certified life-safety alarms stay independent and keep their own sirens; HomeAI never disables them. HomeAI adds leak sensors and appropriate smoke/CO integration so the right people are alerted. Water shut-off needs a compatible valve fitted and commissioned. HomeAI does not call emergency services on its own.

You book an inspection and pay the deposit online. Our engineers visit, analyse your home, and prepare a final quote for your specific use case. The deposit is credited in full against your final HomeAI bill. If you decide not to proceed after the inspection, the deposit is forfeited. The exact booking terms are shown before you pay.

It depends on the home and what you want it to do. After the inspection you receive a quote that lists hardware, HomeAI features and installation separately. We do not price by bedroom count, because two three-bedroom homes can need very different work.

The installed equipment is part of your property under your quote and terms. Your household data lives on HomeAI Core in your home; you can ask for copies or deletion. Support access by our team is visible, owner-approved and time-limited.

HomeAI Core and the HomeAI app receive signed updates from our team. Security fixes are validated and distributed promptly; feature updates are scheduled. An update that fails its health check rolls back.

We are starting in Dubai. The booking flow shows the communities we currently cover; if yours is not listed, leave your details and we will tell you when we can visit.